KLM will stop selling tickets for flights departing from Schiphol in the coming days. The airline does this due to the crowds at the airport. This concerns KLM flights until next Sunday inclusive. Schiphol announced a crowd control action plan on Thursday.
“We get a lot of questions from customers who have seen the lines for safety reasons and don’t dare deviate from Schiphol,” said an airline spokesperson. KLM offers a rebooking agreement.
As of this writing, there are still tickets on sale for the next few days on the airline’s website. It is not known exactly when the shutdown will begin.
It has been busy at Schiphol for weeks as the airport grapples with major staff shortages. This, combined with a wildcat strike by baggage handlers, created major problems over the May holidays. Travelers had to queue for hours and dozens of flights were canceled.
It has also been very busy the past few days. Travelers had to queue for hours in some cases. Schiphol told NU.nl on Wednesday that the crowds are expected to continue until after the summer holidays.
Schiphol announces action plan against summer crowds
KLM’s announcement comes on the same day Schiphol presented a plan to prevent large crowds at the airport in the summer. The set of measures comes on top of new landing rules announced by Schiphol on Wednesday.
First, the airport wants to recruit more staff, such as additional security guards. Schiphol is in close contact with security companies and implements campaigns.
It should also become more attractive to work at Schiphol. For this, the airport wants to better reward work. In consultation with the unions, the company hopes to reach a negotiated result soon.
The airport also wants to improve passenger flow. For this, the company deploys so-called security coaches, who are to help security travelers get through the checkpoint faster. The company will also examine with the airlines whether the number of hand luggage can be reduced.
Finally, Schiphol wants to better coordinate the number of flights at the airport with the number of staff available. To that end, the company is in talks with airlines on planning, relocating flights to regional airports and adjusted landing rules announced on Wednesday.