Transavia is canceling 240 flights departing from Schiphol between July 7 and August 14 due to restrictions imposed by the airport to avoid extreme crowds. More than thirteen thousand reservations are affected.
A replacement flight was found for 70% of canceled flights, for example from another airport. Of the remaining 30%, the ticket was cancelled.
When canceling flights at Schiphol, Transavia “considered which flights are operated more often within a day and which flights can also be reached via other airports,” a statement said. “Passengers for whom there was no alternative will receive an immediate refund of the ticket price or may reschedule their journey to another date between August 28, 2022 and March 2023.”
Transavia normally flies 55 times a day from Schiphol. This amounts to 2,475 flights during this period, of which around 10% are now cancelled.
“There is a group that is being taken in by this reduction in capacity,” explains CEO Marcel de Nooijer. “It hurts. It is a huge loss for our passengers and for our business. The forced reduction in passenger numbers is highly undesirable and must be punctual and short-lived.”
People whose flight is canceled will be notified on Wednesday.
Schiphol has been suffering from a major staff shortage for several months and this will not be resolved this summer. To cope with the crowds, the airport is asking airlines to reduce the number of passengers.
Only in July there is a daily capacity reduction of 13,500 seats. KLM is responsible for half of it. The rest must be completed by other airlines.